The service is subscription access to the Axellero online platform on the selected plan. Plan contents and limits are described above. Prices are listed in US dollars and in tenge; the final amount is fixed on the payment page before the payment is confirmed. «Axellero» LLP is not a VAT payer, so prices include no VAT. No additional fees are charged to the buyer. How a subscription is placed: 1) account registration with email confirmation; 2) plan selection; 3) payment by bank card; 4) platform access opens automatically right after the payment is confirmed, and a fiscal receipt is emailed. The service is delivered online; no shipping is involved.
Payments are made with Visa and Mastercard cards over the bank processing centre's secure connection using 3-D Secure. Card details are entered on the payment system's page and are never stored on Axellero servers. The site connection is protected with an SSL certificate.
You can cancel any time in your workspace settings — access remains until the end of the paid period and no further charges are made. An order can be annulled before access activation by contacting support. Refunds are made to the card used for payment within 10 business days of the refund being approved. If the service malfunctions, contact support — cases are handled as described in the public offer agreement.
Support: client@axellero.io, +7 (702) 427-09-20, working hours Mon–Fri 09:00–18:00 (Almaty time). The service has no export or licensing restrictions; the activity is not subject to licensing. Republic of Kazakhstan, Almaty. Services are provided by «Axellero» LLP, BIN 210740004050. Registered address: Astana, Esil District, 47 Uly Dala Ave., Apt. 27. Actual address: 55/7 Mangilik El Avenue, Z05T3E1, Astana, Esil District, Block C3.5, 3rd Floor, Office 303. Email: info@axellero.io.